Welcome to DOZN
Your Reliable Provider for Services & Maintenance
Across Saudi Arabia since 1970
“Specialized company working in the field of product installations, maintenance, and operations for Gaming, Electronics, Home Appliances, and Commercial Equipment in Saudi Arabia.”
- Year 2021, was the beginning of DOZN , the multi-branded service arm of Alfaisaliah Group. It was a strategic direction at Modern Electronics Company which was founded in 1969, to expand the service arm that used to serve Sony© and PlayStation©, to serve diversified categories and leading global & local brands as Service Partner model.
- That idea was to establish a company specialized in the field of maintenance and operations, launched from the heart of the Kingdom of Saudi Arabia, aspired to expand in the Gulf and the Middle East in the future.
- We are seeking through our vision to change the traditional service concept in the Kingdom and create a leading Saudi brand in maintenance and operations field. From here the name was inspired, as DOZN in Arabic means fine-tuning and fixing a product precisely, in a very refined way to restore it to its original state.
Vision
To be the leading maintenance and operations Company in the Gulf and the Middle East by providing best-in-class consumer experience that contribute to wellbeing of our customers lives, and to become the preferred service partner representing the symbol of excellence, trust, and sustainability.
Mission
Leveraging our expertise and capabilities to provide value-added and professional services to our business partners through offering top-notch services that surpass customer expectations to become the service go-to destination for them.
Business Model
- Our strategy is to build top-notch service organization by strengthening our key enablers: team competencies, process capabilities, extensive service network coverage, and digital solutions.
- Through our strategy, we aim to achieve the best consumer experience in the market by having highly skilled technical team, building effective customer focused CRM System, and maintaining availability of genuine and value-based-priced spare parts.
Our Vision
Our vision is to ignite a service revolution in the Gulf and Middle East, transforming the way maintenance and operations are done. We aim to be the crown jewel of Saudi brands, shining bright with exceptional service.
Our Mission
Our mission is to excel as a trusted service partner for businesses in the Gulf region, delivering exceptional, value-added services that exceed customer expectations.
Our Philosophy
We're revving up our engines to drive change in the maintenance and operations sector, shifting gears towards a more innovative, customer-centric approach.
WHY CHOOSE DOZN
Empowering Lives, Enhancing Living
Leading the way to success, one innovation at a time.
Management
Leading the way to success, one innovation at a time.
Operations
Efficiently delivering excellence, every day.
Offering
Empowering your business, with cutting-edge solutions.
Services by DOZN
Elevated performance and enhanced experience
Unlock Your Full Potential with DOZN’S All-Inclusive Services
Breathe new life into your old devices with our refurbishing services
Keep your electronics running smoothly with our preventative maintenance solutions
Experience crystal-clear audio and video with our expert repair and calibration services
Bring your innovative projects to life with our custom electronics design and build services
Find the perfect spare parts and accessories for your electronics needs